DELIVERY TERMS

HEALTH SITUATION

 

Given the exceptional situation affecting France, shipping times may be lengthened.

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ORDER PROCESSING

Orders are processed and shipped within 5 to 9 working days (excluding weekends and holidays). Orders are shipped once payment has been received.

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DELIVERIES

 

 

Despite all the care taken in the preparation and rapid shipment of your orders, we cannot be held responsible for delivery delays by our carriers (strikes, holiday periods, public holidays, closure of the post office, etc.)

 

Deliveries are made via the Colissimo service of La Poste, within 48 / 72h for mainland France. The shipping costs are the responsibility of the Customer and calculated at a flat rate according to the territories.

Delivery options:

France (metropolis)

  < 50€ > 50€
Followed letter without signature 4,42€ Free

 

World

  < 100€

> 100€

Followed letter without signature 10€ Free

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All products are checked before shipment and are shipped in perfect condition.

 

 

 

 

 

 

 

It is the buyer's responsibility to check the conformity of the products received upon receipt of the order and to notify us within 3 days of delivery if a product is missing or damaged. No complaint will be accepted after this period and we will be released from any liability.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If your product has a defect upon receipt, you can send us an email to contact@margotbodard.fr

 

 

 

 

 

 

 

Include the following:

 

 

 

 

 

 

 

  • 📃  your order number (present on the confirmation email)

  • 📸  product photos / videos to understand the problem

 

 

 

 

 

 

 

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RETURNS.

 

 

 

 

 

 

You have 14 days from the delivery of your order to exchange or return your items to us (the return costs are the responsibility of the customer). If you would like to return your artwork to us, send us an email to contact@margotbodard.fr.

 

 

 

 

 

 

 

 Return costs are the responsibility of the Customer.